Launch offer: free delivery on orders of Rs 2,500 and above, until 30 November Use code NAHAL50 for Rs 150 off Honey Nuts 500g (first 50 orders)

Shipping Policy

Delivery charges

Standard delivery charges apply according to your location (city or province) and are shown at checkout before you place your order. Any delivery offer is shown on our website at the time of your order and may change. We ship through a courier company to any area it can reach.

Delivery time

  • Lahore: from same day up to 3 working days.
  • Other cities in Punjab, Sindh, KP, Balochistan and Islamabad: 3 to 7 working days (sometimes 2 to 3).
  • Remote areas: we check with the courier first and contact you before dispatch.

Working days exclude Sundays and public holidays. Floods, strikes, weather and courier delays can add time. We send tracking details on WhatsApp once the parcel is booked.

Order confirmation

We confirm every order by WhatsApp or call before dispatch, whatever payment method you choose. Please reply so your parcel is not held.

Cash on delivery and failed deliveries

Cash on delivery (COD) means you pay the rider in cash when the parcel arrives, so you pay nothing online. The courier collects the cash and sends it to us.

  • Keep the exact amount ready and have the phone on during the delivery window.
  • Check the parcel and film the opening, as described in our Return and Refund Policy.
  • If the rider cannot reach you or no one is at the address, the courier tries again. After the attempts end, the parcel returns to us.
  • We do not charge you for a failed delivery, but we will ask what happened. If it happens more than once, we may ask you to pay online for later orders.

Special Delivery Orders

  • For orders above Rs 5,000, we may ask for an advance payment before dispatch. This amount is adjusted against the total order value.
  • For areas serviceable only through a courier company or special delivery services, additional charges or partial advance payment may apply. Our team will inform you before dispatch.

Contact

  • WhatsApp and phone: +92 328 0163116
  • Email: support@nahalorganics.pk
  • Hours: 24/7 on WhatsApp